• Job Title: Draft Technician
  • Pay Type: Non-Exempt
  • Department: Sales
  • Reports To: Sales Manager

Primary Responsibilities

  • Handle and maintain customer draft beer lines according to Major Brands draft standards
  • Complete service calls pertaining to draft equipment; this includes troubleshooting and repairing all problems
  • Responsible for ordering draft equipment related to installation and service needs
  • Maintain in account service tags to monitor line cleaning frequency
  • Maintain territory line cleaning account tracking for assigned territory
  • Deliver beer, draft equipment and set up draft equipment to various special events and festivals
  • Occasionally may be asked to assist sales team with urgent beer deliveries to customers
  • Assist with the set up and dismantling of tradeshows and community events
  • Know, understand, and abide by all Federal and State laws pertaining to alcoholic beverages
  • Understand and comply with all State and Federal regulations regarding the sale and promotion of assigned products
  • Attend, participate, and complete all company regulatory and required trainings
  • May be required to perform other duties as requested, directed or assigned

Essential Characteristics

  • Demonstrates effective written and verbal communication skills.  Communication must always be professional and demonstrate sensitivity to the needs of diverse customers.  Must be proficient in using various communication tools and technology to keep customers, peers, and managers apprised of their efforts
  • Must have the ability to work in an unsupervised environment and have the consistent ability to prioritize responsibilities and work effectively while dealing with a variety of requests throughout the day
  • Superior research and follow-up skills are important, especially when dealing with customers
  • Must be proficient in computer systems and Microsoft Office environment; more specifically navigating Word and Excel documents, managing a calendar, and composing various emails
  • Able to work flexible hours, including some evenings and weekends at special events
  • Experience operate pallet jacks and other material handling equipment a plus

Education and Experience:

  • Some college or vocational experience preferred
  • Prior experience with heating & cooling systems, plumbing or beverage systems (beer, soda, etc.) a plus

Certificates, Licenses, Registrations:

  • Valid Class E Driver’s License, or be willing to obtain one upon employment